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Return receipt

Return documents

Description

Return documents can be created to return goods to suppliers. However, they are only used after the goods receipt PO has created a goods receipt document. Return documents are not created if the goods are rejected at goods receipt.

In order to be able to carry out a supplier evaluation, several defect reasons can be given per item of a return document why the goods are returned in quantity(QS defects).

In addition, it can be indicated on the return item how and whether a new delivery is to be made at all(instruction):

  • Return for rework
  • Return for new production
  • Cancellation

When a return document is created, the quantity is determined as follows:
The delivery note quantity on the return item is the quantity originally stored on the goods receipt. This quantity cannot be changed here. The recorded return quantity also reduces the open QA quantity of the goods receipt if the part has been marked as a QA part.

QS part:
Open QA quantity can be returned and is entered as a default quantity in the return document when it is created.
When saving, however, you also have the option of returning the entire quantity already released by QA that has neither been provided, returned or put into storage.

Non-QS part:
The goods receipt quantity is reduced by the quantity already provided, the quantity put away and any quantity already sent back. The quantity left over here is transferred to the return document as a proposal. The suggested quantity can no longer be increased for non-QA parts.

Goods receipts can only be sent back by return document if this goods receipt has not yet been completely prepared. It is therefore the responsibility of the goods receipt department to create these return documents.

Functionality

Input window

This window is for maintaining return documents. You can select a return document by entering the desired number in the Number field and confirming with RETURN. If you want to call up the list window, you can select the menu item "Search".

New return documents must be posted in order to trigger a transaction.

Menu
Menu item Description
Edit -
: Recipient -
: : Supplier Select supplier as recipient
: : Company Select company as recipient
: : One-way address Enter address data directly
: Texts -
: : Subject -
: : : Text Maintain subject as simple text
: : : MS-Word Maintain subject as Word document
: : Cover letter -
: : : Text Maintain cover letter as simple text
: : : MS-Word Maintain cover letter as Word document
: Conditions -
: : Insert -
: : : Purchasing conditions Insert purchasing conditions
: : : Text modules Insert text modules
: : : Condition groups Insert condition groups
: : Create -
: : : Terms of delivery (pricing) Create delivery condition
: : : Shipping method Create shipping method
: : : Text module Create text module
: : Remove Remove condition
Booking Posting a return document
: Cancel booking Cancel the booking of the return document
: Print -
: : : With OLE in the foreground  
: : : With OLE in the background  
Close Close window
Search Call up list window
Toolbar
Symbol Description
new.png Create new return document
save.png Save changes
CX_PRINTER_hardcopy.png Print return document
CX_PRINTER.png Print, fax, email...
pin.pngpinned.png Create/edit notes
tree.png Display document history
CX_DOCUMENT_COMPONENT_insert.png Insert text modules
CX_ITEM.png Show part
CX_PURCHASE_ITEM.png Show order item
CX_STOCK_on.png Show stock level
CX_STOCK_log.png Display stock movements
CX_DISPO_ACCOUNT.png Display disposition movements
CX_STOCK_ACCOUNT.png Show logistics account
Fields
Field Description
Return receipt
: Number Return voucher number
date Creation date
: Editor The logged-in user is specified as the processor when a new return document is entered. You can select another employee from the employee selection list.
: Statistical period Selected statistical period
: Recipient Selected recipient
Delivery address. Delivery address of the selected recipient
: Delivery text Delivery text
Subject Subject as plain text or Word document
Conditions
: Conditions Listing of the conditions
: Delivery note data -
: : Forwarding agency Selected forwarding agency
: : Type of packaging Type of packaging
: : Gross weight Gross weight
: : Packed, Date  
: : Shipping date Shipping date
: : Shipping costs Shipping costs
cover letter
Letter as simple text or Word document
Positions
: List List of positions
Buttons
button Description
OK Changes to the return document are saved. If no changes are made, the button is locked.
New The input window is cleared.
Booking The displayed return document is posted.
Close The window is closed without saving changes. If you want to save the changes, you must press the "OK" button.

 

Position window

Menu
Menu item Description
Edit -
: Return document Go to superior position
: Cause of error -
: : Insert Insert cause of error
: : Remove Remove cause of error
Close Close window
Toolbar
Symbol Description
new.png Create new return item
save.png Save changes
CX_PRINTER_hardcopy.png Print return item
bigup.png Go to superior position
tree.png Display document history
Fields
Field Description
Number Return item number
predecessor The preceding document assigned to this return item (goods receipt)
Part The part assigned to the preceding document
LS quantity The delivery note quantity on the return item is the quantity originally stored on the goods receipt. This quantity cannot be changed here.
Quantity returned The quantity to be returned.
Price Price resulting from the transaction document
QS defects In order to be able to carry out a supplier evaluation, several reasons for defects can be given per item of a return document as to why the goods are being returned in quantity
These can be maintained via the context menu.
REASON_FOR_PURCHASE_RETURN" must be available as the order term.
Instruction Selection of the instruction for the supplier, which can be seen on the printed complaint document:
  • not specified
  • Return for rework
  • Return for new production
  • Cancellation

If you choose return, a new delivery date can still be entered.

New delivery date Indication of the new delivery date for reworking or new production. Please note that the new delivery date is only intended as information for the supplier. In order to be able to send a reminder for the new delivery, it is necessary to enter the new delivery date in the delivery schedule of the order!
Verurs. KSt Causing cost centre, if return must be sent back due to own fault (cost centre xyz drove against it with the forklift etc...)
Comment Additional comment for the supplier, which is visible on the printed complaint document.
Int. commentary Internal comment
Buttons
button Description
OK Changes to the return item are saved. If no changes are made, the button is locked.
New The input window is cleared.
Delete The displayed return item is deleted.
Close The window is closed without saving changes. If you want to save the changes, you must press the "OK" button.

 

List window

Used to list return documents.

Menu
Menu item Description
Edit -
: Print -
: : : With OLE in the foreground  
: : : With OLE in the background  
: Position evaluation Call up position evaluation window
Toolbar
Symbol Description
new.png Create new return document
open.png Processing a return document
CX_PRINTER_hardcopy.png Print return document
CX_PRINTER.png Print, fax, email...
pin.pngpinned.png Create/edit notes
Search fields
Field Description
Number Search by return document number
Date Search by creation date
Booked Search by booking status
Forwarding agent Search for carrier
Statistical period Search by statistical period
Buttons
button Description
Edit The current return document is displayed in the input window.
New An empty input window opens.
Delete The selected return document is deleted.
Close The window is closed.

 

Position evaluation window

Toolbar
Symbol Description
copytoclipboard.png Copy to clipboard
Search fields
Field Description
List Listing of the return document items
Buttons
button Description
Close The window is closed.

 

Selection window

This window is for selecting a return document.

Search fields
Field Description
Number Search by return document number
Date Search by creation date
Booked Search by booking status
Forwarding agent Search for carrier
Statistical period Search by statistical period
Buttons
button Description
OK The selected return document is copied.
Close The selection is cancelled.

 

Related topics

 


Technical documentation

Return document basic module

Module name

puretour.mod

Classes

CX_PURCHASE_RETURN

Security

In addition to restricting access rights via the class and its data fields, the module can be restricted in its use via some of the received messages.

Received messages
Message Parameters Function Security
PURCHASE_RETURN_CHANGED Return document object Return document was changed  
PURCHASE_RETURN_CREATED Return document object Return document was created  
PURCHASE_RETURN_DELETED Return document object Return document was deleted  

 

Sent messages
Message Parameters Function Receiver module
       

 

Return document editing module

Module name

puretedt.mod

Classes

CX_PURCHASE_RETURN

Security

In addition to restricting access rights via the class and its data fields, the module can be restricted in its use via some of the received messages.

Received messages
Message Parameters Function Security
       
       

 

Sent messages
Message Parameters Function Receiver module
       

 

Return document selection module

Module name

puretsel.mod

Classes

CX_PURCHASE_RETURN

Security

In addition to restricting access rights via the class and its data fields, the module can be restricted in its use via some of the received messages.

Received messages
Message Parameters Function Security
       
       
       
       

 

Sent messages
Message Parameters Function Receiver module
PURCHASE_RETURN_SELECTED Return document object, recipient Return document was selected  

Operational business