Return documents
Description
Return documents can be created to return goods to suppliers. However, they are only used after the goods receipt PO has created a goods receipt document. Return documents are not created if the goods are rejected at goods receipt.
In order to be able to carry out a supplier evaluation, several defect reasons can be given per item of a return document why the goods are returned in quantity(QS defects).
In addition, it can be indicated on the return item how and whether a new delivery is to be made at all(instruction):
- Return for rework
- Return for new production
- Cancellation
When a return document is created, the quantity is determined as follows:
The delivery note quantity on the return item is the quantity originally stored on the goods receipt. This quantity cannot be changed here. The recorded return quantity also reduces the open QA quantity of the goods receipt if the part has been marked as a QA part.
QS part:
Open QA quantity can be returned and is entered as a default quantity in the return document when it is created.
When saving, however, you also have the option of returning the entire quantity already released by QA that has neither been provided, returned or put into storage.
Non-QS part:
The goods receipt quantity is reduced by the quantity already provided, the quantity put away and any quantity already sent back. The quantity left over here is transferred to the return document as a proposal. The suggested quantity can no longer be increased for non-QA parts.
Goods receipts can only be sent back by return document if this goods receipt has not yet been completely prepared. It is therefore the responsibility of the goods receipt department to create these return documents.
Functionality
Input window
This window is for maintaining return documents. You can select a return document by entering the desired number in the Number field and confirming with RETURN. If you want to call up the list window, you can select the menu item "Search".
New return documents must be posted in order to trigger a transaction.
Menu item | Description |
---|---|
Edit | - |
: Recipient | - |
: : Supplier | Select supplier as recipient |
: : Company | Select company as recipient |
: : One-way address | Enter address data directly |
: Texts | - |
: : Subject | - |
: : : Text | Maintain subject as simple text |
: : : MS-Word | Maintain subject as Word document |
: : Cover letter | - |
: : : Text | Maintain cover letter as simple text |
: : : MS-Word | Maintain cover letter as Word document |
: Conditions | - |
: : Insert | - |
: : : Purchasing conditions | Insert purchasing conditions |
: : : Text modules | Insert text modules |
: : : Condition groups | Insert condition groups |
: : Create | - |
: : : Terms of delivery (pricing) | Create delivery condition |
: : : Shipping method | Create shipping method |
: : : Text module | Create text module |
: : Remove | Remove condition |
Booking | Posting a return document |
: Cancel booking | Cancel the booking of the return document |
- | |
: : : With OLE in the foreground | |
: : : With OLE in the background | |
Close | Close window |
Search | Call up list window |
Symbol | Description |
---|---|
Create new return document | |
Save changes | |
Print return document | |
Print, fax, email... | |
Create/edit notes | |
Display document history | |
Insert text modules | |
Show part | |
Show order item | |
Show stock level | |
Display stock movements | |
Display disposition movements | |
Show logistics account |
Field | Description |
---|---|
Return receipt | |
: Number | Return voucher number |
date | Creation date |
: Editor | The logged-in user is specified as the processor when a new return document is entered. You can select another employee from the employee selection list. |
: Statistical period | Selected statistical period |
: Recipient | Selected recipient |
Delivery address. | Delivery address of the selected recipient |
: Delivery text | Delivery text |
Subject | Subject as plain text or Word document |
Conditions | |
: Conditions | Listing of the conditions |
: Delivery note data | - |
: : Forwarding agency | Selected forwarding agency |
: : Type of packaging | Type of packaging |
: : Gross weight | Gross weight |
: : Packed, Date | |
: : Shipping date | Shipping date |
: : Shipping costs | Shipping costs |
cover letter | |
Letter as simple text or Word document | |
Positions | |
: List | List of positions |
button | Description |
---|---|
OK | Changes to the return document are saved. If no changes are made, the button is locked. |
New | The input window is cleared. |
Booking | The displayed return document is posted. |
Close | The window is closed without saving changes. If you want to save the changes, you must press the "OK" button. |
Position window
Menu item | Description |
---|---|
Edit | - |
: Return document | Go to superior position |
: Cause of error | - |
: : Insert | Insert cause of error |
: : Remove | Remove cause of error |
Close | Close window |
Symbol | Description |
---|---|
Create new return item | |
Save changes | |
Print return item | |
Go to superior position | |
Display document history |
Field | Description |
---|---|
Number | Return item number |
predecessor | The preceding document assigned to this return item (goods receipt) |
Part | The part assigned to the preceding document |
LS quantity | The delivery note quantity on the return item is the quantity originally stored on the goods receipt. This quantity cannot be changed here. |
Quantity returned | The quantity to be returned. |
Price | Price resulting from the transaction document |
QS defects | In order to be able to carry out a supplier evaluation, several reasons for defects can be given per item of a return document as to why the goods are being returned in quantity These can be maintained via the context menu. REASON_FOR_PURCHASE_RETURN" must be available as the order term. |
Instruction | Selection of the instruction for the supplier, which can be seen on the printed complaint document:
If you choose return, a new delivery date can still be entered. |
New delivery date | Indication of the new delivery date for reworking or new production. Please note that the new delivery date is only intended as information for the supplier. In order to be able to send a reminder for the new delivery, it is necessary to enter the new delivery date in the delivery schedule of the order! |
Verurs. KSt | Causing cost centre, if return must be sent back due to own fault (cost centre xyz drove against it with the forklift etc...) |
Comment | Additional comment for the supplier, which is visible on the printed complaint document. |
Int. commentary | Internal comment |
button | Description |
---|---|
OK | Changes to the return item are saved. If no changes are made, the button is locked. |
New | The input window is cleared. |
Delete | The displayed return item is deleted. |
Close | The window is closed without saving changes. If you want to save the changes, you must press the "OK" button. |
List window
Used to list return documents.
Menu item | Description |
---|---|
Edit | - |
- | |
: : : With OLE in the foreground | |
: : : With OLE in the background | |
: Position evaluation | Call up position evaluation window |
Symbol | Description |
---|---|
Create new return document | |
Processing a return document | |
Print return document | |
Print, fax, email... | |
Create/edit notes |
Field | Description |
---|---|
Number | Search by return document number |
Date | Search by creation date |
Booked | Search by booking status |
Forwarding agent | Search for carrier |
Statistical period | Search by statistical period |
button | Description |
---|---|
Edit | The current return document is displayed in the input window. |
New | An empty input window opens. |
Delete | The selected return document is deleted. |
Close | The window is closed. |
Position evaluation window
Symbol | Description |
---|---|
Copy to clipboard |
Field | Description |
---|---|
List | Listing of the return document items |
button | Description |
---|---|
Close | The window is closed. |
Selection window
This window is for selecting a return document.
Field | Description |
---|---|
Number | Search by return document number |
Date | Search by creation date |
Booked | Search by booking status |
Forwarding agent | Search for carrier |
Statistical period | Search by statistical period |
button | Description |
---|---|
OK | The selected return document is copied. |
Close | The selection is cancelled. |
Related topics
Technical documentation
Return document basic module
Module name
puretour.mod
Classes
Security
In addition to restricting access rights via the class and its data fields, the module can be restricted in its use via some of the received messages.
Message | Parameters | Function | Security |
---|---|---|---|
PURCHASE_RETURN_CHANGED | Return document object | Return document was changed | |
PURCHASE_RETURN_CREATED | Return document object | Return document was created | |
PURCHASE_RETURN_DELETED | Return document object | Return document was deleted |
Message | Parameters | Function | Receiver module |
---|---|---|---|
Return document editing module
Module name
puretedt.mod
Classes
Security
In addition to restricting access rights via the class and its data fields, the module can be restricted in its use via some of the received messages.
Message | Parameters | Function | Security |
---|---|---|---|
Message | Parameters | Function | Receiver module |
---|---|---|---|
Return document selection module
Module name
puretsel.mod
Classes
Security
In addition to restricting access rights via the class and its data fields, the module can be restricted in its use via some of the received messages.
Message | Parameters | Function | Security |
---|---|---|---|
Message | Parameters | Function | Receiver module |
---|---|---|---|
PURCHASE_RETURN_SELECTED | Return document object, recipient | Return document was selected |